Quick Replies provide a way to present buttons to the user in response to a message.

Quick Replies appear prominently above the composer, with the keyboard-less prominent. When a quick reply is tapped, the message is sent in the conversation.

After the user taps one, they are dismissed, which prevents the scenario where users could tap on buttons attached to old messages in a conversation.

Configuration

In order to configure quick replies response:

  1. Go to "Response template configuration" step.
  2. Select "Quick replies" button from a components list.
  3. Fill in required details:
    1. Text to be sent.
  4. Hit "Save" button.

Adding quick reply options

After adding quick replies block with a text you must add at least one option.

  1. To add an option click on "+" button.
  2. Fill in required details:
    1. Button caption which will be shown while rendering button.
    2. Respond templates to trigger when a button is clicked.
  3. Hit "Save" button.

Sample